Privacy Policy

🔐 Privacy Policy

Effective Date: 3 Sep 2025

Sterling Enterprises (“we”, “us”, “our”) is committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you use our website.

1. Who We Are

We are Sterling Enterprises, a UK-based business using technology, counselling, and helping skills to support individuals, churches, businesses, and the wider community.
Our website address is: https://sent.solutions

2. What Personal Data We Collect

When you interact with our site, we may collect the following personal information:

a) Information You Provide Directly:

Contact form: Your name, email address, and any information you choose to include in your message.

b) Automatically Collected Data:

IP address

Browser type and version

Device type

Pages visited and time spent on site (via cookies and tracking scripts)

3. How We Use Your Data

We use the data collected to:

Respond to your enquiries

Improve our website performance and user experience

Monitor and protect our website from misuse or technical issues

Comply with legal obligations

We do not sell or share your personal data for marketing purposes.

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

Consent – When you submit a form or accept cookies.

Legitimate Interest – To operate and improve the website.

Legal Obligation – If we are required to retain or share data by law.

5. How Long We Keep Your Data

We retain personal data only as long as necessary:

Contact form data: up to 12 months after your enquiry

Cookie data: as per cookie type (see our Cookie Policy
)

6. Third-Party Services

We may use the following tools that collect or process data:

Google Fonts (for custom website fonts): Google Privacy Policy

YouTube Embeds (if applicable): YouTube Privacy Policy

Mobirise Cookie Plugin: manages cookie consent

These services may use cookies or tracking technologies. Please refer to their privacy policies for details.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us using the details below.

8. How We Protect Your Data

We implement appropriate technical and organisational measures to secure your data, including:

Encrypted contact form submissions

Secure hosting with firewalls

Limited access to personal data

9. Contact Us

For any privacy-related concerns, contact us at:
📧 info@sent.solutions